Apply online for IBPS Clerk Recruitment 2026 (CRP CSA-XVI) from 1 August to 21 August 2026. Check the eligibility for Customer Service Associate posts.
| Post Name | CSA (Clerk) |
| Advt. No. | CRP CSA-XVI |
| Vacancies | To be notified |
| Organization | IBPS |
| Qualification | Graduate |
| Apply Mode | Online |
| Start Date | 1 August 2026 |
| Last Date | 21 August 2026 |
IBPS Clerk Recruitment 2026
The Institute of Banking Personnel Selection (IBPS) has released a short notice for CRP CSA-XVI, the 16th edition of the Common Recruitment Process for the recruitment of Customer Service Associates (CSA) in participating public sector banks. The notice was published on 27 July 2026 and announces the complete recruitment schedule for the vacancies of the financial year 2027-28. Online registration will remain open from 1 August 2026 to 21 August 2026.
IBPS follows the practice of issuing a short notice in the employment newspaper before the detailed notification. The purpose is to give aspirants an early view of the registration window and the examination months so that preparation can begin without waiting for the full advertisement. The detailed notification, which carries the state-wise and bank-wise vacancies, the eligibility criteria and the application fee, is expected before the registration window opens on 1 August 2026.
IBPS Clerk Recruitment Details
Post Name: Customer Service Associate (CSA)
Recruitment: Common Recruitment Process, CRP CSA-XVI
Recruitment Year: Vacancies of 2027-28
Participating Banks: 11 public sector banks, including Bank of Baroda, Bank of India, Bank of Maharashtra, Canara Bank, Central Bank of India, Indian Bank, Indian Overseas Bank, Punjab National Bank, Punjab & Sind Bank, UCO Bank and Union Bank of India
Pay Scale: ₹24,050 to ₹64,480 basic pay, along with dearness allowance, house rent allowance and other admissible benefits as per bank norms
Job Location: All India, in the state or union territory for which the candidate applies
Exam Centres in Assam: Dibrugarh, Guwahati, Jorhat, Silchar and Tezpur were used in the previous edition
Educational Qualification
Graduation: A degree in any discipline from a university recognised by the Government of India, or an equivalent qualification recognised as such by the Central Government. The candidate must hold a valid marksheet or degree certificate proving graduation on the day of registration, and must enter the percentage of marks obtained in graduation while registering online.
Computer Literacy: Operating and working knowledge of computer systems is compulsory. The candidate should hold a certificate, diploma or degree in computer operations, or should have studied Computer Science or Information Technology as a subject in school or college.
Language Proficiency: A candidate applying for the vacancies of a particular state or union territory must be proficient in reading, writing, speaking and understanding the official language of that state or union territory. Candidates applying for Assam are therefore expected to be proficient in the local language opted for.
In practice, this means any graduate of 20 to 28 years of age who has completed the degree before applying and can prove local language proficiency is eligible. Final year students whose results are not yet declared cannot apply, since graduation must be complete on the date of registration.
Age Limit
In the previous edition, the age of the candidate had to be between 20 years and 28 years as on the first day of the registration month. On the same basis, the age for CRP CSA-XVI is expected to be calculated as on 1 August 2026, which means candidates born between 2 August 1998 and 1 August 2006 (both dates inclusive) would be eligible. You can confirm your exact age on the cut-off date using our age calculator.
| Category | Relaxation |
|---|---|
| SC / ST | 5 Years |
| OBC (Non-Creamy Layer) | 3 Years |
| Persons with Benchmark Disabilities | 10 Years |
| Ex-Servicemen | As per rules |
Application Fee
The fee for CRP CSA-XVI will be confirmed in the detailed notification. In the previous edition, IBPS charged ₹850 from general and other categories, and a reduced fee of ₹175 from SC, ST, Persons with Benchmark Disabilities and Ex-Servicemen candidates. The fee is non-refundable and has to be paid within the registration window itself, since the payment link closes along with the application link.
Payment Method: Online only, through Debit Card, Credit Card, Net Banking or UPI
Vacancies in Assam
IBPS declares the vacancies state-wise and bank-wise, so the Assam figure becomes clear only with the detailed notification. For reference, the previous edition was announced with 10,277 posts across the country, of which 204 were reserved for Assam, and the national count was revised upward later as participating banks reported additional requirements. We will publish the Assam figures for CRP CSA-XVI here as soon as they are released.
Selection Process of IBPS Clerk Recruitment
The selection is a two-stage online process with no interview. Candidates must first clear the Preliminary Examination, which is only a screening stage, and then appear for the Main Examination. Only the marks obtained in the Main Examination are used to prepare the final merit list and the provisional allotment of banks. Both stages carry a negative marking of one-fourth of the marks assigned to a question for every wrong answer.
As per the tentative calendar published by IBPS on 16 January 2026, the Preliminary Examination is scheduled for 10 and 11 October 2026 and the Main Examination for 27 December 2026. These dates remain tentative until the call letters are issued, and candidates can track the release of the IBPS Clerk Admit Card for the confirmed schedule.
Preliminary Examination
The Preliminary Examination is an objective online test of 100 marks completed in 1 hour, with separate timing for each of the three sections. Candidates have to clear the cut-off fixed by IBPS in every section, and those who qualify are shortlisted for the Main Examination in a ratio decided by IBPS.
| Name of Tests | Questions | Marks | Duration |
|---|---|---|---|
| English Language | 30 | 30 | 20 Minutes |
| Quantitative Aptitude | 35 | 35 | 20 Minutes |
| Reasoning Ability | 35 | 35 | 20 Minutes |
| Total | 100 | 100 | 60 Minutes |
Main Examination
The Main Examination carries 200 marks and, as revised in the previous edition, consists of 155 questions to be attempted in 120 minutes with sectional timing. Candidates have to secure the sectional cut-off in each test to be considered for the merit list.
| Name of Tests | Questions | Max. Marks | Duration |
|---|---|---|---|
| General / Financial Awareness | 40 | 50 | 20 Minutes |
| General English | 40 | 40 | 35 Minutes |
| Reasoning & Computer Aptitude | 40 | 60 | 35 Minutes |
| Quantitative Aptitude | 35 | 50 | 30 Minutes |
| Total | 155 | 200 | 120 Minutes |
Provisional Allotment
Candidates who appear in the Main Examination are ranked based on their scores, and the participating banks are allotted through a single centralised process scheduled for March 2027. The allotment depends on the candidate’s merit position, the state opted for, the category, and the preference of banks submitted during the application. Candidates who want to follow the outcome of the previous cycle can refer to our IBPS Clerk Result page.
How to Apply for IBPS Clerk Recruitment 2026?
Applications are accepted only through the online registration system of IBPS, and a single registration covers both the Preliminary and the Main Examination. Keep your photograph, signature, left thumb impression and handwritten declaration scanned in the prescribed size and format before you begin, because an incorrect upload is one of the most common reasons for rejection. Our image resizer tool can help you bring these files within the required dimensions.
| Open the application link given in the Important Links section below. |
| Select the new registration option and enter your name, mobile number and email address. |
| Note the provisional registration number and password sent to you, as they are needed for every later login. |
| Fill in your personal, educational and communication details, and select the state and the preference of banks. |
| Upload the photograph, signature, thumb impression and handwritten declaration in the prescribed format. |
| Pay the application fee online and verify that the payment status shows as successful. |
| Review the complete preview of the form, submit it, and save a printout of the confirmation for future use. |
IBPS also opens a separate edit window after registration closes, so that candidates can correct the details entered in the form. The schedule of this window will be announced on the official website of IBPS after 21 August 2026.
Important Dates of IBPS Clerk Recruitment
| Short Notice Date | 27 July 2026 |
| Notification Date | Expected before 1 August 2026 |
| Apply Start Date | 1 August 2026 |
| Apply End Date | 21 August 2026 |
| Edit Window | To be notified |
| Pre-Exam Training | September 2026 |
| Prelims Exam | October 2026 |
| Prelims Result | November 2026 |
| Main Exam | December 2026 |
| Provisional Allotment | March 2027 |
Important Links of IBPS Clerk Recruitment
Important Links
| Apply Online | Click Here |
|---|---|
| Download Notification | Click Here |
| Official Website | Visit |
| Join WhatsApp Channel | Join Now |